FAQs

Are your pieces mass-produced?

No. Every House Of Milo creation is handcrafted and one-of-a-kind. No duplicates, every item tells its own story.

Can I order a custom piece?

Yes! You can book a custom consultation to create a unique design from vintage materials, fabrics, or even personal items.

How long does shipping take?

All orders are carefully prepared and shipped within 12–15 business days. International delivery may take slightly longer.

What if my item arrives damaged?

If your item is damaged or faulty, contact us within 48 hours with photos. We’ll review and provide a suitable solution.

Can I return or exchange my order?

Due to the unique and handcrafted nature of our products, standard items cannot be returned or exchanged. Custom orders are also non-refundable.

Are your products sustainable?

Absolutely! We upcycle vintage fabrics, jewellery, and materials, giving them a second life while reducing waste.

How can I contact you for support?

You can reach us anytime at milovogue@outlook.com. We’re happy to answer all questions or provide guidance.