Refund policy

At Milo Vogue, every piece is handcrafted and one-of-one. Due to the nature of our products, we maintain a strict refund policy.

Returns & Eligibility

• All sales are final once an order is placed
• We do not offer refunds or exchanges on standard items
• Each product is unique, so slight variations are not considered faults

Damaged or Faulty Items

• If your item arrives damaged or faulty, contact us within 48 hours of delivery
• Please include clear photos of the issue
• Once reviewed, we will offer a suitable resolution

Custom Orders

• Custom and personalised items are non-refundable and non-exchangeable
• All custom pieces are made specifically for you

For any questions or concerns, feel free to contact us. We’re always happy to help.